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❓ FAQ

111bid FAQ — All your questions, answered right here

From opening an account to making a withdrawal — browse our FAQ for quick answers on any topic. If you still need help, our support team is always ready to assist.

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Account

To open an account, you need an active Bangladeshi mobile number and must be at least 18 years old. Registration only requires your name, mobile number, and password. Your NID or passport will be needed for verification before your first withdrawal.

Each person may only register one account. If multiple accounts are detected, all accounts will be suspended and balances may be forfeited.

Click the "Forgot password?" link on the login page. An OTP will be sent to your registered mobile number. Once verified, you can set a new password.

After logging in, go to "Profile Settings" to update your name, email, and contact details. To change your mobile number, please contact support.

Identity verification is required before your first withdrawal. Upload a photo of your NID card or passport along with a selfie. Verification is usually completed within 24 hours.

To close your account, email our support team. Make sure to withdraw your balance before closing. If you want to take a break, you can also use the responsible gambling self-exclusion option.

Go to "Security" under Profile Settings and enable "Two-Step Verification". You'll receive an OTP on your mobile with every login, keeping your account much more secure.

No, registration on 111bid is completely free. There's no charge to create an account. You only need to deposit if you want to play games or place bets.
Deposits

111bid supports deposits via bKash, Nagad, and Rocket, as well as bank transfer and select cryptocurrencies. Mobile banking is the fastest and most convenient option.

The minimum deposit is just ৳200 BDT. The maximum single deposit limit may vary depending on the payment method.

Log in to your account → Wallet → Deposit → Select bKash. Enter the amount and send money to 111bid's bKash number. Submit with your transaction ID and your balance will be updated within minutes.

Deposits via mobile banking (bKash/Nagad/Rocket) typically reflect in your balance within 5–15 minutes. Bank transfers may take 1–3 business days.

If your deposit hasn't arrived, contact support with your transaction ID. If it's been more than 30 minutes, don't wait — let us know. If money was deducted but your balance wasn't updated, reach out to support immediately.

111bid does not charge any fees for deposits. However, your mobile banking provider may apply their own transaction fees.

For security reasons, we recommend depositing only from a mobile banking account registered in your own name. Deposits from someone else's number may cause delays in verification.

Once a deposit has been initiated, it cannot be cancelled. Please double-check the amount before confirming your deposit.
Withdrawals

Mobile banking withdrawals are typically processed within 1–6 hours. Bank transfers may take 1–3 business days. Processing may take slightly longer at night or on public holidays.

The minimum withdrawal amount is ৳500 BDT. Your daily maximum withdrawal limit depends on your account level and verification status.

Yes, identity verification (KYC) is mandatory before your first withdrawal. You'll need to upload your NID card or passport along with a selfie. Once verified, no further verification is needed for future withdrawals.

If your withdrawal has been pending for more than 6 hours, contact support with your withdrawal ID. Delays are usually due to unmet bonus wagering requirements or a pending account verification.

No, bonus balance cannot be withdrawn directly. Bonuses come with specific wagering requirements that must be met first. Once those conditions are fulfilled, your winnings can be withdrawn.

111bid does not charge any fees for withdrawals. However, your mobile banking provider or bank may apply their standard transaction fees.

Generally, up to 3 withdrawals per day are allowed. VIP members can make more frequent withdrawals and in higher amounts.
Bonuses & Rewards

Make your first deposit after registration and a 100% welcome bonus will be credited to your account automatically. For example, deposit ৳1,000 and get another ৳1,000 as a bonus.

For the welcome bonus, you generally need to wager 20x the bonus amount. Terms may vary for other bonuses. Always read the terms and conditions before claiming any bonus.

Reload bonuses are typically offered weekly or monthly, with daily bonuses available on select occasions. Visit the "Rewards" page to see current offers.

A portion of your losses over a given period is returned as cashback, credited directly to your balance — usually with no wagering requirement attached.

Yes, you can earn a referral bonus by inviting friends. Once your friend registers and makes their first deposit, you'll receive a set bonus amount. Visit the "Rewards" page for details.

Yes, most bonuses have an expiry period. You typically need to meet the wagering requirement within 7–30 days of receiving the bonus. Once expired, the bonus is automatically forfeited.

The VIP program is automatic. Points accumulate through regular play and betting, and your level increases over time. Higher levels unlock greater bonuses, faster withdrawals, and a dedicated personal manager.

If your bonus hasn't arrived within 30 minutes of your deposit, contact support. Reach out with your deposit proof and transaction ID for a faster resolution.
Game-Related

111bid offers Live Casino, slots, Sports Betting, lottery, fishing games, and much more — with 1000+ titles sourced from world-class providers.

Yes, all games are fully playable on mobile. Both Android and iOS users can play directly from their browser — no separate app needed.

Yes, all games use certified RNG (Random Number Generator) technology. Every result is completely random and unbiased, and is regularly audited by independent third-party auditors.

No, 111bid is entirely browser-based. There's no software or app to download — just open any modern browser and start playing.

Yes, Live Casino games are hosted by real dealers via live streaming. We feature live tables from world-class providers including Evolution Gaming and Pragmatic Play Live.

Your game progress is saved if you get disconnected. You can pick up right where you left off once you reconnect. Note that rounds lost during a live game cannot be recovered.

We offer betting on 20+ sports including cricket, football, tennis, badminton, and kabaddi. You can also bet on all international matches played by the Bangladesh cricket team.

Yes, most slots and table games have a demo mode where you can play for free. Demo mode is not available for Live Casino games or Sports Betting.
Security

Yes, 111bid operates under an international gaming license. All data is protected with SSL encryption, and financial transactions are processed through secure gateways.

If you receive a suspicious login notification, change your password immediately and contact support. You can also request a temporary account lock.

No, your personal information is never shared with third parties. Data may only be disclosed to authorities when legally required. Please read our privacy policy for full details.

Any fraudulent activity — including bonus abuse, multiple accounts, or false information — will result in account suspension and balance forfeiture.

Create a password with at least 8 characters, combining uppercase and lowercase letters, numbers, and special characters (e.g. @, #, !). Avoid using your date of birth or simple words.

Contact support immediately and request an account lock. Your account can be recovered by verifying your identity with your NID and registration details.
Support

You can reach support via live chat (bottom-right of the site), email (support@111bid.im), or the site's contact form. Live chat gets you the fastest response.

Yes, 111bid's support team provides full assistance in Bangla. Just send your question or issue in Bangla and you'll get a quick response.

Our support team is available 7 days a week, 24 hours a day. Reach us via live chat any time, day or night. For urgent issues, email us and expect a response within 30 minutes.

For any complaints, send a detailed message to support@111bid.im. You'll receive a complaint ticket number and can expect a response within 72 hours.

Responsible gambling tools are available, including self-exclusion, deposit limits, and session time limits. To learn more, Responsible Gambling Visit the page or contact support.
Popular Questions
How do I deposit with bKash?
How do I claim my welcome bonus?
What should I do if I forget my password?
How long does a withdrawal take?
Are game results truly random?
Is 111bid safe and licensed?
Helpful Tips
1
Keep 2FA enabled after logging in — it's the single most important step you can take to secure your account.
2
Read the wagering requirements carefully before claiming any bonus.
3
Always keep a screenshot of your transaction ID when making a deposit.
4
Using your own mobile number for deposits speeds up the verification process.
5
If you need help, just message us in Bangla via live chat — it's the fastest way to get support.
Need direct assistance?

If you can't find the answer in our FAQ, our team is always here to help.

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Useful Pages
⭐ Why 111bid

Bangladesh's Best Gaming Experience

Over 150,000 members choose 111bid every day — here's why

🏦

Fast Payment System

Deposit and withdraw via bKash, Nagad, and Rocket in just minutes. No hassle, no hidden charges.

🎮

1,000+ Games

Live Casino, slots, Sports Betting, lottery — enjoy all types of games on one platform.

🎁

Attractive Bonus Program

Welcome bonuses, reload bonuses, cashback, and VIP rewards — there's always something on offer for our members.

🛡️

Maximum Security

SSL encryption, 2FA, and RNG certification — every game and transaction is fully secure.

🗣️

Bangla-Language Support

24/7 support in Bangla — speak in your own language and get fast resolutions.

📱

Mobile-First Design

The full site runs smoothly on any smartphone. Enjoy all features without a separate app.

💬 Contact

Need more help?

If the FAQ doesn't have what you need, get in touch with us directly

Live Chat

The fastest way to get help. Just log in to the site and the chat window will be right there.

Email Support

Email us at support@111bid.im. Expect a reply within 30 minutes.

Active 24/7

We're here for you every day of the week, at any hour.

Chat in Bangla

Our entire support team speaks Bangla. No language barriers.

Why should I read the 111bid FAQ?

The 111bid FAQ page is designed to give Bangladeshi players quick and clear answers to the most common questions. From account registration to bonuses, deposits, withdrawals, and security — you'll find detailed information on all of it right here.

Checking the FAQ before contacting support can resolve most issues on your own. We regularly add new questions to keep you up to date with the latest information.

Please note: 111bid will never ask for your password, OTP, or banking details over phone or email. If anyone does, it's a scam.

Responsible Gambling

111bid believes entertainment should be enjoyable and in control. We encourage all members to gamble responsibly. If you feel your gambling habits are getting out of hand, please reach out to our support team right away.

  • Set deposit limits — manage your daily or weekly budget
  • Use self-exclusion — take a temporary break from your account
  • Set session time limits — avoid extended play sessions
  • Learn more Responsible Gambling View Page
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